Terms and Conditions

Eligibility

You must be at least the age of majority in your province or territory of residence, or have verifiable parental or guardian consent where required, to use the Service in a way that creates a legal obligation. You may not use the Service if you have been suspended or if applicable law prohibits your use.

The Service

Rumizi provides tools for restaurants, cafés, and similar venues to publish digital menus, share menus via links or QR codes, manage menu content, and (where enabled) support guest menu flows such as carts, drafts, and related features. Specific features may vary by venue, subscription, or configuration.

We may modify, suspend, or discontinue parts of the Service, introduce new features, or impose limits (for example, on storage, traffic, or API use) where reasonably necessary for security, performance, or lawful operation. We will aim to give reasonable notice of material adverse changes to paying customers where practicable.

Accounts, access, and authentication

You may need an account to access vendor or staff features. You are responsible for safeguarding your credentials and for activity under your account unless you can show the activity resulted from our error or a security failure on our side despite your reasonable precautions.

You must provide accurate contact and business information where requested and keep it up to date. We may use email, SMS, or other channels you provide for security notices, service messages, and (where permitted) marketing—see our Privacy Policy for how we handle personal information.

Venue content and responsibilities

If you operate a venue on Rumizi, you are responsible for your menu content, prices, allergens and dietary information (to the extent you choose to display them), item availability, compliance with applicable laws (including food safety, advertising, pricing, and accessibility requirements), and for obtaining rights to any text, images, or trademarks you upload.

You grant Rumizi a non-exclusive, worldwide licence to host, reproduce, adapt, transmit, and display your content solely to operate, secure, improve, and promote the Service for you and your guests. You may revoke this licence by removing content or closing your account, subject to reasonable backup and retention practices described in our Privacy Policy.

Acceptable use

You agree not to misuse the Service. Without limitation, you must not: (a) violate applicable law; (b) attempt to gain unauthorized access to the Service, other accounts, or our systems; (c) interfere with or disrupt the integrity or performance of the Service; (d) upload malware or harmful code; (e) scrape or harvest data in bulk without our written consent; (f) use the Service to send unlawful, harassing, discriminatory, or deceptive communications; or (g) misrepresent your identity or affiliation.

We may investigate suspected violations and cooperate with law enforcement or regulators as required by law.

Fees, billing, and trials

Some features are paid. Fees, taxes, renewal terms, and payment methods are presented at checkout or in your account. Unless stated otherwise, subscriptions renew automatically until cancelled in accordance with the instructions we provide.

If we offer a trial or promotional period, we will describe its limits. When a trial ends, paid features may be suspended unless you subscribe. Refunds, if any, are handled according to the terms shown at purchase and applicable consumer protection law in your province or territory.

Third-party services

The Service may integrate with or link to third-party services (for example, payment processors, analytics, customer messaging, cloud hosting, or identity providers). Those services are governed by their own terms and privacy policies. We are not responsible for third-party services we do not control.

Intellectual property

Rumizi retains all rights in the Service, including software, branding, and documentation, except for your content and third-party materials. You may not copy, modify, distribute, sell, or reverse engineer our software except as allowed by applicable law or express open-source licences where they apply.

Feedback you provide may be used by us without restriction or compensation to you.

Disclaimers

Except where prohibited by law, the Service is provided on an “as is” and “as available” basis. We do not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Venues are responsible for the accuracy of their menus and for how they operate their businesses.

Some provinces and territories do not allow certain warranty exclusions; in those cases, our warranties are limited to the minimum permitted by law.

Limitation of liability

To the fullest extent permitted by applicable law in Canada, Rumizi and its directors, employees, and affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, or data, arising from your use of the Service.

Our aggregate liability for any claim arising out of or relating to these Terms or the Service is limited to the greater of (a) the amounts you paid us for the Service in the three months before the event giving rise to liability, or (b) one hundred Canadian dollars (CAD $100), if you have not paid us.

These limitations do not apply where liability cannot be excluded or limited under applicable law (including certain consumer protection statutes).

Indemnity

To the extent permitted by law, you will defend and indemnify Rumizi against claims, damages, losses, and expenses (including reasonable legal fees) arising from your content, your breach of these Terms, or your violation of law or third-party rights in connection with your use of the Service.

Termination, changes, governing law, and contact

You may stop using the Service at any time. We may suspend or terminate access if you materially breach these Terms, create risk or legal exposure, or we are required to do so by law.

We may update these Terms from time to time. We will post the revised Terms and update the “Last updated” date. If a change is material, we will provide additional notice where appropriate (for example, by email or in-product notice). Continued use after the effective date constitutes acceptance of the updated Terms, except where your explicit consent is required by law.

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law rules that would require another jurisdiction’s laws to apply. You agree that the courts located in Ontario have exclusive jurisdiction over disputes, subject to mandatory rules in your province or territory that give you the right to sue or be sued elsewhere.

For questions about these Terms, contact us using the contact options published on our website or, if you are a vendor, through your workspace support channels.