Frequently asked questions
Straight answers about plans and the free trial, AI menu extraction, your public menu link, and how guests browse in the browser.
What is Rumizi?
Rumizi is an AI digital menu provider—it helps bring AI to your menu and your guests (smart upload and editing, optional staff and guest assistants), with a public menu and QR-friendly browsing for restaurants, cafés, and bakeries. Each venue gets a public menu at a path like rumizi.com/your-venue-name (your brand slug). Guests open it in a normal web browser—no guest app required. Owners and staff sign in through the global /login flow and manage menus, team, and billing from the vendor workspace under /your-venue-name/w/ (for example Hub and Edit menu).
How does the homepage menu upload work?
You upload PDF or image files of your menu. Rumizi runs AI menu extraction to build structured items and prices in a draft. You review and publish from your vendor dashboard (Edit menu)—publishing is controlled by you, not by a separate “approval” step from our team. After publish, guests see your live menu on your public URL.
What file types can I upload?
Use PDFs or standard images (for example PNG or JPEG). ZIP archives are not accepted—add each PDF or image directly. If you only have a paper menu, take sharp, well-lit photos of each page.
What link do I put on my QR code?
Your customer-facing menu is a public URL: your site hostname plus your venue slug (for example https://yoursite.com/acme-cafe when your slug is acme-cafe). Encode that URL as a QR code so guests open your live digital menu in the browser.
How does the free trial work?
New venues start on a two-month free trial of Pro — every AI feature, no credit card to begin. When the two months are up your venue moves to the Free plan on its own. You keep your menu: every menu, category and dish stays live, along with your QR code and your own domain. What stops is the assistant that answers your guests. Subscribe to Pro or Max at any time to switch it back on. Billing inside your vendor workspace always shows the exact terms that apply to your account.
How much does Rumizi cost?
Three plans, billed per venue in USD. Free ($0, always): your whole menu — unlimited menus, categories and dishes — plus your QR code and your own domain, without the AI assistant. Pro ($199/month or $1,990/year): the guest assistant for up to 50 guests a day, answering in their own language, plus AI image generation and voice menu editing. Max ($499/month or $4,990/year): everything in Pro, for up to 150 guests a day. New venues begin on a two-month Pro trial. After you sign in, open Billing in your vendor workspace to subscribe or change plans through Stripe Checkout — that screen always shows your current price and status.
Where do I sign in and edit items after I register?
Use Vendor login from the site header to open /login, then sign in with the email or phone you used at registration. After authentication you select your venue if you have more than one. Edit categories, items, prices, photos, and availability from the workspace—typically /your-brand/w/menu for the menu editor—without re-uploading your original PDF for every small change.
How do guests browse the menu?
Guests use your public menu in the browser on phone or desktop, and can ask the AI menu assistant about dishes, ingredients and allergens. Guests never need an account, and they do not need to install an app just to open your menu from a QR code.
What happens to my uploaded files and personal data?
Files you upload are stored and processed so we can extract and host your menu. Contact details you provide for registration are used to create your owner account and venue. For categories of data, retention, and your rights, read the Privacy Policy linked in the site footer (/privacy).