Frequently asked questions
Straight answers about subscription pricing, AI menu extraction, your public menu link, trial behavior, and how guests order in the browser.
What is Rumizi?
Rumizi is an AI digital menu provider—it helps bring AI to your menu and your guests (smart upload and editing, optional staff and guest assistants), with a public menu and QR-friendly browsing for restaurants, cafés, and bakeries. Each venue gets a public menu at a path like rumizi.com/your-venue-name (your brand slug). Guests open it in a normal web browser—no guest app required. Owners and staff sign in through the global /login flow and manage menus, team, and billing from the vendor workspace under /your-venue-name/w/ (for example Hub and Edit menu).
How does the homepage menu upload work?
You upload PDF or image files of your menu. Rumizi runs AI menu extraction to build structured items and prices in a draft. You review and publish from your vendor dashboard (Edit menu)—publishing is controlled by you, not by a separate “approval” step from our team. After publish, guests see your live menu on your public URL.
What file types can I upload?
Use PDFs or standard images (for example PNG or JPEG). ZIP archives are not accepted—add each PDF or image directly. If you only have a paper menu, take sharp, well-lit photos of each page.
What link do I put on my QR code?
Your customer-facing menu is a public URL: your site hostname plus your venue slug (for example https://yoursite.com/acme-cafe when your slug is acme-cafe). Encode that URL as a QR code so guests open your live digital menu in the browser.
How does the trial and billing window work?
New venues start with billing trial dates unset until your public menu has received 100 unique visitors (each browser counts once toward that total). When that threshold is reached, Rumizi starts a three-month trial window with a cap on how many guest visits you can receive during the trial (the platform default is 1,000 guest visits). Subscription pricing and your current status are shown in Billing under your vendor workspace after you sign in—always rely on that screen for the exact terms that apply to your account.
How much does Rumizi cost?
Rumizi is billed per venue in USD at $35 per month or $350 per year on the standard plan (yearly is priced below paying month-by-month for a full year). After you sign in, open Billing in your vendor workspace to subscribe or change plans through Stripe Checkout. Trials, coupons, or special terms can change what applies to you—the Billing page after sign-in is the place to confirm your current price and subscription status.
Where do I sign in and edit items after I register?
Use Vendor login from the site header to open /login, then sign in with the email or phone you used at registration. After authentication you select your venue if you have more than one. Edit categories, items, prices, photos, and availability from the workspace—typically /your-brand/w/menu for the menu editor—without re-uploading your original PDF for every small change.
How do guests browse and order?
Guests use your public menu in the browser on phone or desktop. The standard guest cart for browsing is stored locally in the browser for that venue. Rumizi also supports optional per-venue customer accounts and features like community or order-together where enabled; guests still do not need to install an app just to open your menu from a QR code.
What happens to my uploaded files and personal data?
Files you upload are stored and processed so we can extract and host your menu. Contact details you provide for registration are used to create your owner account and venue. For categories of data, retention, and your rights, read the Privacy Policy linked in the site footer (/privacy).